The Property Ombudsman (TPO)
The Property Ombudsman (TPO) provides fair and reasonable resolutions to disputes between members of the public and estate agents who are members of the TPO Scheme or who have registered with the TPO Approved Estate Agents Redress Scheme. Firms who are members, follow the TPO Code of Practice for Residential Sales.
National Association of Estate Agents (NAEA)
The National Association of Estate Agents (NAEA) is the UK’s leading professional body for estate agency. Its members practice across all aspects of property both in the UK and overseas, including residential and commercial sales and lettings, property management, business transfer, auctioneering and land.
Association of Residential Letting Agents (ARLA)
The Association of Residential Letting Agents (ARLA) is the UK’s foremost professional body for letting agents. Its members are professionals working at all levels of letting agency, from business owners to office employees.
Financial Conduct Authority (FCA)
Financial Conduct Authority (FCA) regulate the conduct of over 50,000 businesses – and for many of these we also consider whether they meet prudential standards that reduce the potential harm to the industry and consumers if they fail.
My Deposits
Our deposit protection scheme is designed to enable landlords and letting agents in England and Wales to take and hold a deposit for the duration of tenancy.
For further help or advice please contact our offices and a member of our team will be happy to help you.